Contact Us

Get in touch with us at :

Address: Number + Street, City, State/Province, Zipcode, Country


E-Mail: support@lunara-comfort.com
Phone: +44 7552 386899


Customer service: Monday to Friday between 9:00 am to 4:00 pm (UTC).

Or fill up the form below 

Get in touch

FAQ

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Delivery time

Orders are processed within 1–2 business days.

Estimated delivery time:

  • 5–10 business days

You’ll receive a tracking link as soon as your order ships. Please note that delivery times may vary slightly during peak periods.

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How do i know my order is confirmed ?

We will send you a confirmation e-mail within 24 hours after you placed an order.

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Can i change my shipping address ?

If you filled in a wrong address, please send us an e-mail no later than 12 hours after placing your order. Provide us with your order number and your full name. We will try to change the address if we have not shipped out the order yet.

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Can i cancel my order ?

If you wish to cancel your order, please contact us within 30 minutes after you placed the order. Provide your order number and full name. If we have not shipped it out yet, we can cancel the order for you.